Butterfly National Support Line and Web Counselling Service
Phone: 1800 ED HOPE / 1800 33 4673
Butterfly’s National Support Line and Web Counselling Service provides free, confidential support for anyone with a question about eating disorders or negative body image, including sufferers, carers, family and friends, teachers, employers and more. The service can provide
- Personalised support and coping strategies
- Information on understanding eating disorders
- Guidance on treatment options
- Connections with other services and specialists.
The National Support Line and Web Counselling Service is open Monday to Friday 8am to 9pm AEST daylight savings adjusted (except national/major public holidays).
Please note: The Butterfly National Support Line and Web Counselling Service is not a crisis service and cannot provide medical help. If in crisis please contact the emergency help services listed below.
If you are in a crisis situation, need immediate medical assistance or are at risk of harming yourself please contact:
13 11 14
1800 55 1800
The following eating disorders support organisations in each state are not crisis assistance but will be able to provide support specific to eating disorders and advice on where to seek help in your local area.
New South Wales
The Butterfly Foundation
Supportline: 1800 33 4673
Phone: 02 9412 4499
Fax: 02 8090 8196
Address: 103 Alexander St, Crows Nest NSW 2065
Centre for Eating and Dieting Disorders (CEDD)
CEDD is an academic and service support centre based in Sydney.
Phone: 02 9515 6040
Fax: 02 9515 6442
Eating Disorders Victoria (EDV)
The Eating Disorders Victoria is a non-profit organisation which aims to support those affected by eating disorders and to better inform the community about disordered eating. The EDV helpline operates from Monday to Friday from 9.30am to 5pm.
Telephone: (03) 9885 0318
Non-metro Victorian callers call 1300 550 236
Eating Disorders Association Inc Queensland
The Eating Disorders Association Inc (Qld) is a non-discriminatory, non-profit organisation. The Eating Disorders Association is funded by the Mental Health Branch of Disability Services Queensland, to provide information, support and referral services for the state of Queensland, Australia.
Telephone: (07) 3394 3661
Fax: (07) 3394 3663
Isis The Eating Issues Centre
Isis works with people over 17 with serious eating issues such as anorexia, bulimia and compulsive eating.
Telephone: (07) 3848 3377
Fax: (07) 3844 6466
Women’s Health Works
Women’s Health Works is a non-profit community organisation that provides a range of education, information and support services to women, including self help groups for people experiencing an eating disorder.
Telephone: (08) 9300 1566
Fax: (08) 9300 1699
ARAFMI Mental Health Carers & Friends Association Incorporated
ARAFMI is a non-profit community based organisation that provide information and support for families and friends of people with mental health issues, including: family support counselling, support group program advocacy, respite and community education.
Telephone: (08) 9427 7100 or 1800 811 747 (rural freecall)
PACE supports individuals living with panic anxiety, obsessive compulsive and eating disorders and those that support them. Services include telephone support, face to face counselling and referral pathways.
Telephone: 08 8159 1400
Phone: 03 6331 4486
Fax: 03 6334 8719
Top End Mental Health Services (TEMHS)
Phone: 08 8999 4988
Fax: 08 8999 4999